<p>Enable Remote Support will authorize the ATLI technical team to remotely access the camera and conduct a thorough inspection of the camera status, settings, and operation.</p>
<img src="https://cdn.livechat-static.com/api/file/kb/file/12243960/e75b9383f1-1bd7f11f049ef630b0fa.jpeg" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<h3></h3>
<h3>Setup</h3>
<ol>
<li>Turn on Remote Support in Advanced Settings on the ATLI Cam app.&nbsp;</li>
<li>Connect the camera to a local Wi-Fi network that has an internet connection.&nbsp;&nbsp;</li>
<li>Connect the camera to a power source to make sure the camera stays online.&nbsp;&nbsp;</li>
</ol>
<p></p>
<p>In order to ensure a good connection, the camera should be placed in close proximity to the Wi-Fi router.&nbsp;&nbsp;</p>
<p style="text-align:start;"><em>Note: Remote Support will be disabled automatically when the camera is off. </em></p>


Enable Remote Support will authorize the ATLI technical team to remotely access the camera and conduct a thorough inspection of the camera status, settings, and operation.
 

Setup
Turn on Remote Support in Advanced Settings on the ATLI Cam app. 
Connect the camera to a local Wi-Fi network that has an internet connection.  
Connect the camera to a power source to make sure the camera stays online.  

In order to ensure a good connection, the camera should be placed in close proximity to the Wi-Fi router.  
Note: Remote Support will be disabled automatically when the camera is off. 

Remote Support

Time Zone